We'd Love to Hear From You

Whether you need help choosing the right product, have a question about your order, or just want some expert garden advice — our team is here and happy to help. We aim to respond to all enquiries within 1 business day.

Get in Touch

Please use the contact form below or reach out to us directly. Give us as much detail as possible so we can help you quickly and efficiently.

Before You Contact Us

You might find a quick answer in our FAQ page, which covers common questions about products, delivery, returns, and more.

• 📦 Order queries — Please have your order number ready
• 🔧 Product questions — Let us know the product name or SKU
• 🚚 Delivery issues — Include your tracking number if you have one
• 🔄 Returns — Please don't send items back without contacting us first

Our Response Times

We respond to all messages within 1 business day, Monday to Friday. Messages received over the weekend will be picked up first thing Monday morning.

Thank you for shopping with Figleer — we genuinely appreciate your support and will always do our best to make things right.